Dear Radiocampers,
We were of course very sad to hear that one of our users experienced a permissions crash on his Mac OSX 10.5 machine while installing our software. However, I can assure you that there is no Trojan or Virus in Hindenburg Journalist - it was a false alarm. It was purely coincidental that this crash occurred while installing our program.
The problem was caused by the Apple installer called Packagemaker, in combination with a very special set of circumstances on OSX 10.5. Thousands of people have installed the program with no problems, before and after Col. Reb Custer’s crash. This crash can be triggered by the installation of ANY program made with Package Maker in MAC OSX 10.5 & 10.4.
It is well documented on the internet by both Apple and independent sources. This has nothing to do with our software. It was purely co-incidental that it was being installed when the problem occurred.
The problem with Apple installers is documented here: http://www.thexlab.com/faqs/repairprocess.html and here: PackageMaker.http://homepage.mac.com/simx/technonova/tips/packagemaker_and_installer.html
Please feel free to contact me at chris.mottes@hindenburgsystems.com for a free trial of Hindenburg Journalist Pro, or with any questions you may have.
Best regards,
Chris Mottes


